Your shop loses $50K–$300K a year on estimates that never got followed up.
We build the AI follow-up system that closes them — without hiring another office person, without ripping out ServiceTitan or Housecall Pro.
Built for HVAC, plumbing, and electrical shops doing $2M–$15M in revenue.
Here's what's actually happening in your shop.
of estimates never get a single follow-up
Industry benchmark for shops doing $2M–$10M
average ticket size you're walking away from
HVAC system replacement average, 2026
is the half-life of an estimate
After day 9, close rate drops below 8%
Your competitors aren't winning more bids. They're following up more. That's the whole game now.
Private equity just made this a survival issue.
PE rollups — Sila, Champions Group, Apex Service Partners — are buying HVAC shops at premium multiples. But only the shops that show systematized revenue operations.
Shops still running on memory and sticky notes are getting marked down 2–3x EBITDA at exit. The shops winning the bidding wars all have one thing in common: documented, automated customer follow-up.
Rise in PE home-services add-ons (2024–2025)
EBITDA multiple Blackstone paid for Champions Group
Of HVAC transactions now go to PE-backed strategic buyers
We install a four-step recovery system in your shop. No new software. No retraining your team.
We plug into ServiceTitan, Housecall Pro, or Jobber.
Your existing CRM stays. We read every estimate as it's created — no rip-and-replace, no data migration.
We launch a 14-day SMS + email + voice recovery sequence.
Personalized to the customer, the equipment quoted, and the price tier. Sent from YOUR shop's number, in YOUR voice.
We re-quote when distributor pricing moves.
Copper up 8%? Equipment lead times stretching? We auto-refresh the estimate and resend before it goes stale.
We hand back warm replies to your closers.
Your team only touches customers who responded. The AI handles everything else — silently, in the background, 24/7.
What this looks like on month two.
estimate-to-close rate
within 60 days
in recovered revenue
per month
new hires required
ever
"Real case studies dropping soon — we're in week 3 with our first cohort."
Find out how much your shop is leaving on the table.
Get the free audit. 12 pages. Specific to HVAC, plumbing, and electrical shops in your revenue range.
Built for the trades. Expanding deliberately.
Built by an operator. Not an agency.
Grand Scale AI is run by an operator who spent years inside service businesses before building automation systems for them. We work with a small number of shops at a time — that's the only way to do this right. If we're not the right fit, we'll tell you.
Things shops actually ask us.
Stop guessing. Start measuring.
The audit takes 90 seconds to request. It'll save you a year of leaving money on the table.
12-page PDF. Specific to your revenue band.